Delegation CH4 L2 QUIZ

Delegation CH4 L2 QUIZ

Time limit: 0

Quiz Summary

0 of 5 Questions completed

Questions:

Information

You have already completed the quiz before. Hence you can not start it again.

Quiz is loading…

You must sign in or sign up to start the quiz.

You must first complete the following:

Results

Quiz complete. Results are being recorded.

Results

0 of 5 Questions answered correctly

Your time:

Time has elapsed

You have reached 0 of 0 point(s), (0)

Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)

Categories

Not categorized 0%

1
2
3
4
5

Current
Review
Answered
Correct
Incorrect

Question 1 of 5

1. Question
Which of the options below is the best example of role modeling respect?
- Shaking your head while two employees complain about a customer
- Sitting in a closed door office to knock out a project
- Explaining a difficult client's point of view
- Asking employees who are complaining about a malfunctioning computer to stop
Correct

Incorrect
Question 2 of 5

2. Question
Martin wants to have a more positive influence on his employees. Which of the actions below would have the single biggest impact?
- Avoid giving constructive feedback so as not to upset anyone
- Stay at work until 8 pm each day
- Join in the complaining about a tedious task
- Provide small positive feedback to several employees a day
Correct

Incorrect
Question 3 of 5

3. Question
Which of the following is the most important thing a manager do in order to positively influence employees?
- Provide a detailed prioritized list of tasks
- Accept sub-par work in order to keep people happy
- Publicly compare employees to each other
- Connect work back to the larger company goals
Correct

Incorrect
Question 4 of 5

4. Question
A manager who is a good role model might _____.
- take a customer call after hours to demonstrate that every customer is important
- empathize that a task is tedious but expect employees to deal with it
- join employees every day for an extended lunch break
- bring in donuts every Monday morning
Correct

Incorrect
Question 5 of 5

5. Question
Why should managers provide constructive feedback in private?
- To avoid embarrassing or singling out employees in front of coworkers
- Because all feedback should be given in private
- Because managers should generally avoid having conversations with others in public
- To avoid a screaming match in public
Correct

Incorrect

Login

Accessing this course requires a login. Please enter your credentials below!

Username or Email Address

Password

Remember Me

Lost Your Password?