Final Quiz Conducting Annual employee reviews

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Question 1 of 10

1. Question
Which of the following is an example of resource management?
- a) An employee who attempts to find better process that aids in completing tasks in a more efficient way.
- b) An employee who finds a way to use both sides of the page to conserve paper. This reduces supply costs and funds.
- c) An employee who figures out that the company is paying for supplies that are obsolete.
- d) All of the above.
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Question 2 of 10

2. Question
What criteria does a benchmark not entail?
- a) Specific quality of work.
- b) Speed in which work is processed.
- c) An annual review.
- d) Quantity in which work is processed.
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Hint

A benchmark could mean that your employee has to have a certain quality of work, rate at which a function is processed, the number of units completed, or any combination of these.
Question 3 of 10

3. Question
What is the term for when a reviewer focuses only on a narrow set of goals to determine an overall rating?
- a) The halo (or horn) effect.
- b) The similar-to-me effect.
- c) The contrast effect.
- d) The butterfly effect.
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Question 4 of 10

4. Question
When conducting quarterly reviews, what should you share with employees?
- a) Any issues that are prohibiting the company from reaching its goal.
- b) Any issues you are having in your personal life.
- c) Any issues you are having with a co-worker.
- d) None of the above.
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Question 5 of 10

5. Question
While constructive criticism is important, _____________ ____________ is equally as important.
- a) Quarterly payout.
- b) Employee goal.
- c) Clear disparity.
- None of the above.
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Question 6 of 10

6. Question
Who should you ask questions of in order to gain insight into your employees’ jobs?
- a) Your employees.
- b) Your supervisors.
- c) A third party company.
- d) Your customers.
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Question 7 of 10

7. Question
Which of the following is true about rater bias?
- a) It is unfair to your employee if your bias is not in their favor.
- b) It’s unfair to your employee if your bias is in their favor.
- c) It’s wrong to let your personal feelings interfere with your employee’s review.
- d) All of the above.
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Question 8 of 10

8. Question
Why is it a good idea to share the company’s current state of affairs with employees?
- a) It helps employees decide if they want to change companies.
- b) It helps employees take ownership.
- c) It helps employees make informed decisions about their stock purchases.
- d) None of the above.
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Question 9 of 10

9. Question
Why did Greg from the case study have a problem with Bethany?
- a) Bethany made a joke about his clothing.
- b) Bethany talked poorly about his family.
- c) Bethany didn’t do anything to Greg.
- d) None of the above.
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Question 10 of 10

10. Question
Why should you ask your employees suggestions with regard to their job processes?
- a) They can give insight on what devices would make the job easier.
- b) They can tell you what’s working and what’s not working.
- c) They can suggest alternate processes.
- d) All of the above.
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