Chapter 2: Sources of Organizational Conflict
2 CEUs: ARF, GH,RCFE
STRTP APPROVAL PENDING
This course is Chapter 2 of a 5 Chapter Series
These lessons help managerial employees learn how to handle conflict in the workplace. The video lessons, short quizzes and tests are accessible 24 hours a day and can be assigned your employees or used in a corporate training session.
In this course you will learn about workplace conflict. Identify what workplace conflict and conflict management are, and learn strategies on how to resolve conflict in the workplace.
In this course you will learn about:
- Sources of Conflict in the Workplace
- Causes of Group Conflict in the Workplace
- Team Conflict and the Work Process
- What Is Interpersonal Conflict at Work?
- Functional vs. Dysfunctional Conflict in Organizations