Contact Our Hours: Mon-Fri 9AM to 5PM We accept Visa, Mastercard, Discover & PayPal

Careprovider Residential Training Services

MenuClose

Upcoming Events

by

3 CEUs:ARF, GH, RCFE, STRTP

This training course covers effective delegation skills for supervisors in a series of lessons, quizzes and exercises. A variety of delegation subjects are highlighted in this course, including an introduction to delegation, delegating tasks, delegation within teams and management of the delegation process.

Course Objectives

  • Understand delegation
  • Detail the processes used in task delegation
  • Oversee delegation within teams
  • Manage delegation successfully

This course will help to:

  • Build confidence: Supervisors who understand how to effectively and successfully delegate tasks are more likely to feel confident doing so.
  • Promote efficiency: Once your supervisors can delegate tasks to their teams and team members, they’ll have more time to complete other important supervisory tasks.
  • Encourage cohesiveness: Your teams will benefit from having a strong leader at the head who knows how to delegate tasks and responsibility among team members.

Click on ” Navigating the Course” to start

by

CEUs: 3 for ARF, GH,RCFE, STRTP

Laws & Regulations

Sexual harassment on the job can create a great deal of stress for workers. Use this course to help supervisors and employees understand the gravity of harassment and provide training for prevention and complaint management under California law.

Supervisors understand their roles in preventing workplace harassment and handling harassment complaints with this informative course. Video and text lessons provide in-depth details about harassment law in California, types of workplace harassment, procedures and policies for employees and supervisors, risk management, prevention and so much more. Supervisors can gain the knowledge needed to develop and implement workplace harassment policies and procedures as well as steps to take in prevention and during the complaint process. Self-assessment quizzes and chapter exams are available to assess knowledge of lesson concepts.

Course Objectives

TopicObjectives
Types of Workplace HarassmentExplore types of workplace harassment, including quid pro quo harassment, internet and email harassment and sexual harassment.
Personal Relationships in the WorkplaceExamine differences between flirting and sexual harassment, co-worker dating and breakups and how to create and maintain a respectful workplace.
Harassment Policies & Procedures for Supervisors & EmployeesDetail the steps involved in a harassment complaint, ways to ensure privacy in the complaint process, how to prevent sexual harassment, the meaning of retaliation in the workplace and use anti-harassment policies if a complaint is filed.
Vicarious Liability & Sexual HarassmentDiscover the meaning of vicarious liability and the impact it can have on supervisors is explored.
Risk Management for Sexual HarassmentTake a close look at how to develop a sexual harassment policy, implement sexual harassment complaint procedures, prevent and correct supervisor harassment, manage the EEOC sexual harassment complaint process and understand affirmative defense in sexual harassment litigation.
Sexual Harassment & California LawFind out about hostile work environments, work locations where sexual harassment could occur, definition of a legal harasser according to California law, workplace discrimination and retaliation, statistics for workplace sexual harassment and the emotional and professional impact and legal consequences of sexual harassment.

Click on ” Navigating the Course” to start

by

CEUs: 3 FOR ARF, GH, RCFE, STRTP

Welcome to the Communication Strategies workshop. For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Workshop Objectives:

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and para-verbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others


by

4 CEUs: ARF, GH, RCFE, STRTP
4 hrs of HIV/TB is required for ALL ARF Administrators, every 2 yr re-certification cycle.

This training is designed to provide an overview of HIV, AIDS and Tuberculosis (TB) infections. Specific signs, symptoms, Diagnostic tests and treatment modalities for all three are presented. Routes of transmission, prevention strategies as well as the global impact of both.

Course Objectives:

HIV

  1. What is HIV and AIDS
  2. How is HIV Transmitted
  3. Who is at risk for HIV – Race/Ethnicity
  4. HIV treatment overview
  5. Symptoms of HIV
  6. HIV Prevention – Treatment as Prevention, PrEP, PEP
  7. HIV Testing

    TUBERCULOSIS
  8. TB Facts
  9. Latent TB Infection & TB Disease
  10. TB Signs & Symptoms
  11. TB Risk Factors & Exposure
  12. TB Prevention & Vaccines
  13. TB Testing
  14. TB Treatment
  15. Drug Resistant TB
  16. TB in Specific Populations
  17. TB and HIV Co-Infection

by

CEUs: 2 ARF, GH, RCFE, STRTP

Approved for Cultural Competence & LGBT

Welcome to the Unconscious Bias workshop. Unconscious biases are the biases that everyone has, that live in the dark recesses of the human brain.  These biases are grown in each individual and can greatly influence the day to day decision that are made both at home and at work.

This workshop will introduce to you the ideas and techniques for defining different unconscious biases that are very common today.  It will also show the effects of these biases on the work culture and the business practices of a company.  And finally, the workshop will cover the steps to introducing a successful unconscious bias training in the workplace.

It is useless to attempt to reason a man out of a thing he was never reasoned into.  

Jonathan Swift

Workshop Objectives

This workshop is designed to help in the following ways:

  • Define various types of unconscious biases.
  • Identify where these biases come from and how they are ingrained in our decision making.
  • Successfully confront unconscious bias individually.
  • Identify the effects of unconscious biases in the workplace.
  • Exhibit how to implement an unconscious bias-based training in the workplace.
  • Identify the steps for handling an unconscious bias-based complaint at work.

by

Chapter 3: Identifying Conflict Behaviors


2 CEUs: GH,ARF, RCFE, STRTP

This course is Chapter 3 of a 5 Chapter Series

These lessons help managerial employees learn how to handle conflict in the workplace. The video lessons, short quizzes and tests are accessible 24 hours a day and can be assigned your employees or used in a corporate training session.

This training chapter is for supervisors who want and need help identifying conflict behaviors in the workplace. The chapter explores several types of conflict behaviors in the workplace. Have your company’s supervisors review these lessons to understand how to effectively identify and correct negative behaviors, including passive-aggressiveness, deviant behavior and workplace incivility.

By the end of the chapter, you should be able to:

  • Define the concept of workplace incivility
  • Recognize different types of personal relationships in the workplace
  • Identify behaviors that can undermine trust in workplace settings
  • Describe the functions of emotions in the workplace
  • Evaluate aggressive and passive-aggressive behavior in the workplace
  • Interpret laws pertaining to hostile work environments
  • Explain how deviant workplace behavior can negatively affect an organization
  • Know when to intervene in workplace conflicts

Click on ” Navigating the Course” to start

Close Search Upcoming Events
Close

NOW OFFERING
EVENING RECERT CLASSES

EVENING GROUP HOME INITIAL

20hrs Self-Paced CEU Bundle

20hrs Live Zoom CEU Bundle

Facility Managers Training

Initial Administrator Certification
ARF, GH, STRTP

Administrator Exam Study Guide & Practice Exam

 

 

Continue To The Website